Sample Order Process

Samples Delivery Way and Courier Costs


The following information is applicable to Sample Order or Small-Amount Custom Order, WholesaleOrder.

 

How many days required for sampling
Sample without Personalization: We need about 3-7 working days to turn out the physical samples after confirmation of Sample Order (depending on sample quantity and availability of materials from our stock)
Sample with Personalization: We need 5-14 working days to setup the moulds, depending on the type of moulds we make.
Samples for stock, Sample Lead Time: 2 days 
However, in order cooperate with clients Sale & Promotion schedule, we will try our best to speedup the time of sampling. Specially alert us if you are in urgent need.


Sample Costs
We charge sample cost starting from US$5.00 per piece, varying to the size, color, workmanship complications of sample and please understand that such cost is merely to cover the our worker labour costs to make sure they can turn out samples duly and accurately.
Free samples for stock,Shipping cost on your own.


Personalized Brand/Logo Setup Cost (if required):  is also chargeable.

Production Sample Proof - An actual physical sample with personalized logo will be sent for clients approval before bulk production. This process has high costs due to the labor and setup costs involved, and having to slow production schedule; If you are producing a large order and are not under time constraints this may be worth doing to insure complete satisfaction with your design.

 

Delivery Way
Normally when its delivered by courier company, like DHL, UPS, Fedex, TNT and EMS, that will take approx. 5-7 working days to deliver to most worldwide countries; or 7-12 days by Economy Way.

Courier Costs and Fee
They are calculated and charged according to the Weight (or Cubic Weight) of Parcel.

Two Payment Options to Courier Cost and Fee
1. Postage/Cost Prepaid - Prepaid by us first, then we will add the cost in the invoice to Receiver/Client;
2. Postage/Cost Collect- The occurred Cost will be collected/paid by the Receiver at destination;


However according to our past experience, we strongly recommend client to choose 1st option, as even you have the agreement/or discount rate with your local courier company, they still charge you much higher the cost than that PREPAID at our end. when choose 1st option, all Sample Costs, WholesaleOrdered goods, and/or Courier cost are payable through PayPal Online or T/T.

Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within the days we confirmed.


Questions
If you have any questions about the sample order, please contact us


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